Terms and Conditions
Welcome to Wandsworth House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms.
1. Services Provided
Wandsworth House Clearance offers comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our services cover residential and commercial properties, ensuring efficient and environmentally responsible clearance.
1.1 Scope of Services
- Furniture removal
- Appliance disposal
- Garden waste clearance
- Office clearance
- Estate clearance
2. Booking and Reservations
To book our services, please contact us through our official channels. Upon booking, you will receive a confirmation detailing the agreed-upon services, schedule, and pricing.
2.1 Booking Process
Our booking process is straightforward. You can schedule an appointment by phone or through our online booking system. We require basic information about the clearance required to provide an accurate quote.
3. Pricing and Payment
All prices are quoted based on the quantity and type of items to be cleared. Prices may vary depending on the complexity of the clearance and any additional services requested.
3.1 Payment Terms
Payments are due upon completion of the service unless otherwise agreed. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4. Cancellation Policy
If you need to cancel or reschedule your booking, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a cancellation fee.
4.1 Rescheduling
We understand that circumstances can change. Rescheduling is subject to availability and must be requested as soon as possible to ensure a new appointment time.
5. Liability
While we take utmost care in handling your belongings, Wandsworth House Clearance is not liable for any pre-existing damages or issues with items being cleared. It's recommended to inform us of any fragile or valuable items beforehand.
5.1 Insurance
We carry insurance to cover any accidental damage during the clearance process. However, this does not cover pre-existing conditions or items not disclosed prior to the service.
6. Environmental Responsibility
We are committed to environmentally responsible clearance. Items that can be recycled or donated are handled accordingly to minimize environmental impact.
6.1 Recycling and Donation
We partner with local recycling centers and charities to ensure that items are disposed of responsibly. This helps in reducing landfill waste and supporting the community.
7. Customer Responsibilities
Customers are responsible for ensuring that access to the property is available on the scheduled date and time. Additionally, all items to be cleared should be accessible and ready for removal.
7.1 Preparation
To facilitate a smooth clearance process, please ensure that pathways are clear and that large items are ready for removal. This helps our team work efficiently and safely.
8. Changes to Terms
Wandsworth House Clearance reserves the right to update these Terms and Conditions at any time. Changes will be communicated through our official channels and will take effect immediately upon posting.
8.1 Notification of Changes
We will notify customers of significant changes to the Terms and Conditions. It is the customer’s responsibility to review these terms regularly.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Wandsworth House Clearance operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
In the event of a dispute, we encourage amicable resolution through direct communication. If necessary, disputes may be escalated to mediation or arbitration as per local regulations.
10. Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and ensuring that it is used responsibly.
10.1 Data Collection
We collect personal information necessary for providing our services, such as contact details and property information. This data is stored securely and is not shared with third parties without your consent.
11. Termination
Wandsworth House Clearance reserves the right to terminate services if terms are violated or if the customer behaves inappropriately. In such cases, any payments made will be refunded based on the services rendered up to the point of termination.
11.1 Grounds for Termination
- Non-payment
- Misrepresentation of information
- Disruptive behavior
- Violation of applicable laws
12. Force Majeure
Wandsworth House Clearance is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, strikes, or governmental actions.
12.1 Notice of Force Majeure
In the event of a force majeure, we will notify customers as soon as possible and make reasonable efforts to reschedule services.
13. Miscellaneous
These Terms and Conditions constitute the entire agreement between the customer and Wandsworth House Clearance regarding the services provided. Any amendments or modifications must be made in writing and signed by both parties.
13.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
By choosing Wandsworth House Clearance, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.